---
title: "Data breach at Ecofone"
description: "Ecofone, a French retailer of refurbished smartphones, tablets and electronic devices, notified its customers of an intrusion into its online store, detected on 5 September 2026 with traces of activity going back to 4 September. The attack exploited a then-unknown vulnerability in the Magento softwa"
canonical: https://inyourgeek.com/en/fuites-de-donnees/2026-09-26-ecofone
type: fuite-de-donnees
author: "Sébastien Soulier"
publisher: "InYourGeek"
language: en
datePublished: 2026-09-26
dateModified: 2026-09-26
---
# Ecofone

Data breach — Moderate

Ecofone, a French retailer of refurbished smartphones, tablets and electronic devices, notified its customers of an intrusion into its online store, detected on 5 September 2026 with traces of activity going back to 4 September. The attack exploited a then-unknown vulnerability in the Magento software. Categories of data potentially accessible include first and last names, billing and delivery addresses, email addresses, phone numbers and order information, including for guest purchases made without an account; for some account holders, the hashed password (not stored in plain text) may have been accessible.

This data could allow a third party to conduct targeted phishing attempts, posing as Ecofone and using real order details to appear credible.

| Fact | Value |
| --- | --- |
| Disclosed on | September 26, 2026 |
| Incident dated | September 5, 2026 |
| Sector | Retail |
| Country | France |
| Cause | Misconfigured database |
| Severity | Moderate |
| Status | Confirmed |

## Exposed data

- Full name
- Postal address
- Email address
- Phone number
- Order history
- Password (hashed)

## What you can do

- Change that password — and everywhere you reused it. That is how a leak spreads to your other accounts.
- Turn on two-factor authentication on the affected accounts: a stolen password is then no longer enough.
- Expect phishing attempts quoting your name and this company. A message that knows your details is not legitimate for that reason.
- You can ask the organisation exactly what was exposed about you (right of access), and complain to the DPA if no answer comes within a month.

## Sources

- [Ecofone](https://frenchbreaches.com/alertes/ecofone-muimai8f33qqkk1kskt) — FrenchBreaches
- [Ecofone : fuite de données après une intrusion sur sa boutique en ligne](https://fuitesinfos.fr/article/2026-09-26-ecofone) — Fuites Infos
- [Ecofone : une faille zero-day de Magento ouvre l'accès aux données de ses clients](https://www.cyberattaque.org/ecofone-une-faille-zero-day-de-magento-ouvre-lacces-aux-donnees-de-ses-clients/) — Cyberattaque.org

_Entry built from the cited sources after a corroboration check, then reviewed before publication._

---

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